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Explore the Terms That Govern Your Account

Your relationship with sportx9 is governed by clear, written terms — covering how your account works, what data we hold, and what rights you carry under applicable Indian…

Account TermsPrivacy & DataJurisdiction: IndiaUPI & Paytm ConditionsUser Rights

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Browse the Conditions That Apply to You

sportx9 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account opened on sportx9.net and govern activity available where local law permits. We hold personal data only for as long as your account is active or as required under Indian law. Payment-related data flowing through UPI, Paytm, or PhonePe is processed

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under the terms of those respective payment rails and is not stored on our servers beyond transaction verification. Withdrawals are verified against the same payment method used to deposit, which means your PhonePe or Paytm handle must match your account record before a payout is released.
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Disputes arising from account activity are handled first through our internal resolution process, and escalated to the applicable jurisdiction if unresolved. By maintaining an active account you confirm you have read and accepted these conditions in full.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT LEGAL TEAM

Reach Us for Any Policy or Account Query

If you have a question about how these terms apply to your account, our support team handles legal and policy queries through the channels below. Response times vary by channel; for formal written requests regarding data or account closure, email gives you a documented trail.

Team online

Email Support

Send your legal or data query to our support address. We aim to respond to formal written requests within 5 business days. Keep your account ID in the subject line to speed up the process.

Live Chat

For general policy questions, live chat connects you to an agent during operating hours. Chat is available daily; for complex data-access requests, we will route you to the written channel.

Help Centre

Our help centre holds the full text of our terms, privacy conditions, and account-closure process. Search by keyword or browse sections to find the clause that applies to your situation.

HOW WE HANDLE THIS

Switch Between Security Layers on Your Account

Account security and data handling sit at the centre of how we operate. Every account is protected by password hashing, session tokens, and optional two-factor authentication.

Data We Collect

We collect the name, email, and payment handle you provide at registration.

Cookie Policy

We use session cookies for login state and analytics cookies to measure which pages you visit.

Account Security

Passwords are hashed using industry-standard algorithms. Sessions expire after inactivity.

Data Retention

Active account data is held while your account remains open.

Who to Contact

For any data-access, correction, or deletion request, write to our data team via the email address listed in the help…

Requesting Changes

You can request a correction to your stored name, email, or linked payment handle at any time.

Get Answers on Your Rights and Our Terms

These questions cover the areas we hear about most — from what data we hold to how you request a copy of it. If your question is not here, live chat or email will connect you to someone who can help with the specific clause you need.

We hold your registered name, email address, linked payment handle (UPI ID, Paytm number, or PhonePe handle), and a record of transactions. No payment card numbers are stored on our servers.

Send a written request to our data team via the email address in the help centre. Include your account ID in the subject line. We aim to respond with a data summary within 5 business days of receiving your request.

Yes. Submit a deletion request through email or live chat. We will anonymise your personal data within 30 days of account closure, except for transaction records that must be retained under applicable Indian financial regulations.

These terms are subject to the laws applicable in India. Access to our platform depends on local law and is available where local law permits. Any unresolved dispute follows the escalation process described in the full terms document.

Indian payment regulations require that funds return to the same source used to deposit. If you deposited via PhonePe, withdrawals must go back to the same PhonePe handle. This is a compliance requirement, not a restriction we impose.

Contact live chat or email our support team with the correction you need. Changes to linked payment handles such as your Paytm number require identity verification before we apply the update to your account record.

We notify you by email when material changes are made to these terms. Continued use of your account after the effective date of any update constitutes acceptance of the revised conditions, as stated in the full terms document.

Explore the Terms That Govern Your Account

Reach Us for Any Policy or Account Query

Email Support

Live Chat

Help Centre

Switch Between Security Layers on Your Account

Data We Collect

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Get Answers on Your Rights and Our Terms

01 What personal data does sportx9 hold about my account?

02 How do I request a copy of the data held against my account?

03 Can I ask for my account data to be deleted?

04 Which jurisdiction's law governs these terms?

05 Why must my withdrawal method match my deposit method?

06 How do I update my registered name or linked Paytm number?

07 What happens to my account data if sportx9 updates its terms?

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