Reference

Terms and Conditions at sportx9

These terms set out the rules that govern your account with sportx9 — what you agree to when you open an account, how your funds are handled, and…

Account EligibilityFunds and WithdrawalsUPI, Paytm, PhonePe RulesAccount ConductDispute Resolution
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sportx9 Terms and Conditions at sportx9
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you want to raise a concern about how a specific rule has been applied to your account, our support team can walk you through the relevant section. We aim to respond to terms-related queries within 24 hours on working days.

Team online

Live Chat

Start a live chat from your account dashboard for immediate assistance with any clause in these terms. Agents are available throughout the day and can escalate account-specific queries to our compliance desk.

Email Support

Write to our support address for detailed terms questions that need a written record. We treat each email as a formal query and respond with a referenced reply citing the relevant section of the terms.

Help Centre

Our on-site help centre carries plain-language explanations of the most commonly questioned clauses, including how UPI and PhonePe withdrawal rules interact with account verification requirements.

HOW WE HANDLE YOUR ACCOUNT

Explore How sportx9 Manages Your Data and Access

Our obligations under these terms go beyond listing rules — we are committed to transparent data handling, clear security practices, and giving you real control over your account.

Data Handling

We collect only the information needed to operate your account and process payments via UPI, Paytm, and PhonePe.

Cookie Policy

Cookies on sportx9 are used to maintain your session, remember your language preference, and analyse how the lobby is used…

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification.

Data Retention

Transaction records, including deposits through UPI and withdrawals through PhonePe, are retained for the period required by applicable financial and…

Your Right to Request Changes

You can request a correction to any inaccurate personal data we hold at any time by contacting support.

Account Closure

You may request account closure at any time through live chat or email.

Browse Common Terms and Conditions Questions

These questions cover the points account holders ask about most often when reading through the terms — from what these terms actually bind you to, through to how you raise a formal dispute or get a data correction processed.

Opening an account means you accept these terms in full, including the rules on account conduct, payment processing, and dispute resolution. You should read the current version before completing registration, because the agreement takes effect from that moment.

Yes. We revise the terms when needed, and the updated version is published here. Continuing to use your account after an update is posted counts as acceptance. We aim to notify you by email when material changes are made so you can review them before logging in.

Access to sportx9 and the services covered by these terms depends on local law and is available only where local law permits. You are responsible for verifying that using the platform is lawful in your specific region before opening or maintaining an account.

Payments processed through UPI, Paytm, and PhonePe are subject to both these terms and the rules of those payment networks. If a deposit or withdrawal is declined by the payment network, the terms require you to contact support with transaction reference details so we can assist.

Submit a correction request through live chat or email support, including your account ID and the specific data you believe is inaccurate. We process verified requests within seven working days and confirm the update by email once the record has been changed.

Write to our support email with your account ID, the clause you believe was applied incorrectly, and the outcome you are seeking. Our compliance desk will review the case and provide a written response within five working days, citing the relevant section of the terms.

Contact support via live chat or email to request closure. Any balance will be withdrawn to your verified UPI or Paytm account before the record is closed. Written closure confirmation is sent within three working days of the request being processed and verified.

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